TeamUltra Remote Support
TeamUltra has teamed up with Bomgar, the leading remote support solution, to offer ServiceNow users remote access to any device, running any platform, located anywhere in the world.
This lowers cost per call, eliminates travel overheads and speeds customer resolution.
Advanced integration with ServiceNow
Any platform. Windows, Mac, Linux, iOS, Android, Windows Mobile and BlackBerry.
Data and system access guarded behind your own firewall
Full audit trail
Session logging and video recording
- Free integration with ServiceNow
- Automatic update of ServiceNow tickets and change requests
- Speeds resolution times
- Cuts support costs
- Improved productivity of support technicians
- Comprehensive reporting to support Continual Service Improvement
- Improved Service Levels and Customer Satisfaction
- Any platform, any device, anywhere
- Fully secure and compliant