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Webinar Series: Making the Enterprise Service Management Journey

View our series of webinars presented by ITSM expert practitioners Brian Broadhurst from TeamUltra and Steve Morgan from Syniad IT.  They share 50+ years of experience in how to successfully make the journey to Enterprise Service Management.

Part 1 – The Strategic Intent

Part 2 – Planning an ESM Project

Part 3 – Enterprise Service Management
– Technology Solutions

Part 4: Best Practice Implementation Guide

Part 5: Continual Service Innovation

Part 6: Realising the business benefits