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+44 (0)1628 638001


Where we can assist, we will

TeamUltra provide world-class support for all of our customers.  We pride ourselves on the expertise, efficiency and courteousness of our Support team.  95% of issues reported to our Service Desk are dealt with and closed in one call.

The Support team is an invaluable resource that provides advice and guidance on our full range of products.

TeamUltra Support (TeamAssist)

To access support from TeamUltra you can use any of the following methods:

Access TeamUltra self-service portal


Telephone: +44 (0)844 736 2502
Service Hours: Monday to Friday 09:00 – 17:30 (excluding UK Bank Holidays)

ServiceNow Support

If you have an urgent issue, you should log a call with ServiceNow direct:

Contact ServiceNow support

Service hours: 24 hour support 7 days a week.