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Knowledge 19 (5-9 May)

‘Taking work to the next level’ is this year’s Knowledge theme and TeamUltra has a full diary of activities.

Local US presence

We’ve long been the ‘go to’ partner in Europe for delivering successful ServiceNow outcomes and Computacenter US will be taking a stand at Knowledge for the first time.  Come and say hello if you want find out more about how we are the first point of call for US and European customers, for every stage of support for their ServiceNow and transformation journey.

Customer meetings

Meeting customers old and new is important to us, we will be talking through the many use cases where we have replaced old, fragmented processes with the Now Platform and delivered smarter and simpler ways of working – in short, helping customers truly take work to the next level.

We’ll be hosting more than 10 high profile customers across the four days.  We work in tandem with our customers and they genuinely see us as an extension of their team, so it made sense to collaborate directly with them on attending Knowledge.

We’ll also be discussing strategic roadmaps, practical applications and identifying areas of business improvement.  Customers are all at a different level of maturity with ServiceNow.  We’re well versed in helping customers that are just starting out on their journey, as well as supporting customers with leveraging an existing Now Platform implementation for continued service improvement and greater ROI.

Genius lounge

Simon Westwood, Senior Solution Architect will be part of the Genius Lounge answering questions on Tuesday morning. Simply sign up to a Genius session and you can spend 30 minutes discussing features, intended uses, best practices, or deep-dive technical questions related to your specific implementation.  If you can’t make that time, get in touch via my email below and we’ll arrange a separate time for you to talk to our resident Now Platform genius.

Advanced Service Portal

Another of our ServiceNow experts, Dan Gibbard has been invited by ServiceNow to deliver an Advanced Service Portal training course.  Its handy as Dan literally wrote the book on training companies on how to deploy the Service Portal during his time working for ServiceNow. The two‑day interactive course will take attendees on a ServiceNow Service Portal and widget development deep‑dive. You can learn more about the session and register here.

Get in touch

If you’re planning to be out in Vegas and would like to meet up with a member of the TeamUltra team, just drop us a line at, we’d love to hear from you.