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Service Now Gold Partner

Barcode Warehouse presentation at SITS

Martyn Broadhead, Sales and Marketing Director of The Barcode Warehouse will look at the issues and challenges in deploying an enterprise grade service and asset management system that is genuinely breaking new ground in how what was traditionally viewed as an ITSM system, can be used to automate and manage key business processes.

  • How business challenges were affecting operational effectiveness and competitiveness
  • Why centralise and consolidate multiple systems onto a single ITSM platform
  • How to leverage an existing ITSM system to provide new functionality to cater for unique asset management requirements
  • The resulting business impact is enhancing service delivery and the customer experience whilst positively impacting on operational costs

The three main highlights that delegates will receive are:

  • How TBW has used innovation to drive customer service improvements
  • How it used an existing technology platform (ServiceNow) and pushed its boundaries to support the creation of new processes that drive greater automation for asset workflows leading to operational improvements
  • What benefits can be achieved such as competitive advantage, operational efficiency. and cost reduction

Key event information

Date 8th June 2017

Time 1.30pm

Venue Olympia, London