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TeamAssist

ServiceNow Resources when you want it, how you want it

Overview

On-going maintenance, administration and optimisation of ServiceNow requires specific expertise. TeamAssist is a prepaid discounted package of days for ServiceNow which you can use as and when required.

TeamAssist provides you with flexible access to ServiceNow resources for ad hoc projects, on-going support or longer term assignments.

You also have access to the TeamUltra Service Desk for all enquiries and to answer those ‘How to’ and ‘What if’ type questions – at no extra cost. This service complements the ServiceNow break-fix agreement.

Key Functionality

Instant access to expertise
ServiceNow and ITIL qualified consultants

Free Service Desk
All types of enquiries

Interim Resources
Call on as and when needed

ServiceNow Releases
Our experts are up to date and can advise on next steps

Systems Administration
Updating the base product

Technical reviews
Optimum performance

Benefits

  • Vast experience of people, process and technology
  • UK’s largest pool of technical resource
  • Manned Service Desk
  • Only use what you need when you need it
  • Upgrade support for new releases
  • Easy access to architects, solution consultants and developers