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TeamAssess

Continual Service Improvement

Overview

TeamAssess is a comprehensive and independent review of your Service Management strategy and implementation of ServiceNow. It identifies the areas that will most benefit from service improvement measures which are then prioritised into a roadmap in the form of a 30/60/90 day action plan.

Key Functionality

Quick wins
Identifies areas requiring urgent attention and fast returns

Roadmap
Sets out a clear strategy to deliver long term business benefits

Process Optimisation
Provides guidance on the underlying ServiceNow processes

Technical Review
Technical health and licence compliance

Recommendations
identifying areas that will deliver greatest payback

Benefits

  • Immediate impact through ‘quick wins’
  • Simplified working practices
  • Improved workflows
  • Objective advice from experienced ServiceNow professionals
  • ServiceNow at optimal performance
  • Roadmap focussed on delivering business benefits