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IT Service Management

Challenge

Is your IT department under increasing pressure to achieve more with less budget and fewer resources?

Is it time to review your existing IT service management to ensure that it is supporting new business requirements and expanding its coverage?

Do you need a solution which will streamline your current processes and create efficiencies which will in turn save on cost?

Solution

Since 2007, TeamUltra has been providing IT Service Management Solutions underpinned by the ServiceNow platform.  ServiceNow is the leading provider of cloud-based services that automate enterprise IT operations, creating a single system of record for all IT processes within a company using ITIL® best practice. This system brings together IT strategy, design, transition and operation on a powerfully simple cloud platform that just works.

ServiceNow is built to be a productivity tool for all types of business users including the CIO, service desk staff, application developers, IT finance, IT operations and business people. ServiceNow applications are built on a single platform as a service (SaaS). The platform offers a consistent and intuitive user experience through the entire IT Infrastructure Library (ITIL®) service life cycle.

Benefits of Cloud-Based IT Service Management:

  • Financial savings from streamlined processes and reduced rework
  • Increased user and customer satisfaction
  • Improved resource management
  • Single system of record for all IT processes
  • Reporting information to make meaningful business decisions
  • Less fighting fires and more time on strategic development
  • Extend to a full enterprise management solution – automating and managing your Enterprise services.

TeamUltra’s Tailored ServiceNow Implementation Service

TeamUltra’s tailored implementation service will provide you with an expertly managed transition to ServiceNow, or development of your existing ServiceNow implementation. We’ll bring comprehensive support alongside rapid and cost effective consultation. You’ll get actionable results, empowered staff and reduced IT costs.

Read more about our Implementation Services here>

 

 

 

ITIL® is a Registered Trade Mark of AXELOS Limited