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ServiceNow Training Courses

Systems Administration

This course is designed for system administrators who are new to the ServiceNow ecosystem. During this 3-day interactive training course attendees will implement various system administration functions in their own instance, learning to perform fundamental administration and configuration tasks.  Please note this is a corporate ServiceNow training course, for individual or public training requirements, please contact ServiceNow directly.

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Systems Administrator Course Details

Advanced Systems Administration

The course teaches attendees about administering a ServiceNow system, fine-tuning features based on organizational needs and how to automate more processes. This two-day course provides hands-on practice for implementing new workflows and changing system settings.

Best practices around a core set of ServiceNow applications are detailed and applied to course work. Starting with a requirements document, attendees implement workflows and system enhancements to a ServiceNow system that has been in production for approximately six to 12 months.

Please note this is a corporate ServiceNow training course, for individual or public training requirements, please contact ServiceNow directly.

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Advanced Systems Administration Course Details

Scripting in ServiceNow

This course teaches how to use the ServiceNow JavaScript API and take advantage of the extensibility of ServiceNow. This class begins with client-side scripting and transitions to server-side scripting. Attendees write, test and debug scripts using real-world, relevant lab exercises. The class features lecture and discussion as well as extensive hands-on practice and reinforcement of the lectures, delivered in a wide variety of lab activities.

During this interactive training course, attendees perform scripting functions in their own instance. This provides an opportunity to practice and become comfortable with both client-side and server-side scripting, including UI policies, business rules and best practices.

Please note this is a corporate ServiceNow training course, for individual or public training requirements, please contact ServiceNow directly.

Download the full course details:  

Scripting in SeviceNow Course Details