Administration and Support
Once you have gone live on ServiceNow, there are many system administration and support activities that need to be managed on an on-going basis. Maintaining operational performance of ServiceNow requires specialist skills and knowledge around design, configuration and maintenance for your ServiceNow instance.
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Flexible and cost effective Admin and Support services for ServiceNow
TeamUltra’s Admin and Support service offers companies a flexible and cost-effective service that provides ready access to certified ServiceNow engineers and developers. It enables you to manage important administration tasks with ease, provides efficient support for day to day queries, and access to resources to cope with peaks of activity such as major upgrades.
Key features of TeamUltra’s Admin and Support service
- Pro-active – agreed and scheduled services
- Resources –access to a team of ServiceNow certified consultants
- Flexible – services can flex quickly to meet changing demands
- Service Manager – to review, maintain and improve service levels
- Service desk – to respond to ‘What if’ and ‘How to’ calls
- Annual contract – with quarterly reviews
- Planning – the next quarter’s activity is planned in advance
- Continuous Service Improvement – to drive the end user experience
TeamUltra’s Admin and Support service is delivered by our fully certified ServiceNow Experts. We are regularly praised for our expertise and knowledge in ServiceNow.
Working with TeamUltra gives us access to a talented pool of ServiceNow resources with different skill sets that we can call upon depending on our particular requirements. Spirit Pub Company
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