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ITSM challenges and trends 2016: White Paper

The latest market research survey into the current state of the ITSM industry has revealed some interesting facts.

With our free white paper find out:

  • What top challenges ITSM professionals are expected to face in the next 12 months?
  • What the current and future ITSM priorities are?
  • What benefits companies are expecting their ITSM project to be deliver?
  • Which ITSM system has established itself as the UK market leader?
  • Which challengers are starting to make inroads into the UK market?
  • What other areas of the business are benefiting from greater automation?

The ITSM research took in the opinions of over 300 ITSM professionals at this year’s Service Desk and IT Support show.  The white paper which is co-authored by respected industry analyst Stephen Mann and TeamUltra Managing Director, Mike Beale, is available today.

To receive your free copy of the ITSM Challenges and Trends 2016 White Paper just complete and submit the request form to the right of this page and we will send your copy over to you.