Ensuring your IT Service Management processes and systems remain aligned to the needs of your business can be challenging.
Spirit Pub Company moved beyond incident logging and leveraged ServiceNow to improve the delivery of service to its customers.
Find out why Spirit said:
“ServiceNow is now perceived to be delivering real value as a strategic tool for Spirit. With TeamUltra’s help we have harnessed the power of Customer Service Apps within ServiceNow. We are seeing a faster resolution of issues, and other operational teams can be involved more quickly, ensuring we provide a more responsive service. Armed with detailed reporting, we can refine our operations, ensuring the pubs are delivering the right customer experience.”
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Join retail customers such as Pret, White Company, Pepsi, Money Supermarket, William Hill and Virgin Active in trusting ServiceNow to deliver improved service to your end customers. Book a call with us today to see how you too could benefit.