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ServiceNow User Group (SNUG)

The purpose of the UK ServiceNow User Group (SNUG) is to provide a regular forum for ServiceNow customers to share experiences and their knowledge.

Get Involved with the UK ServiceNow User Group

The user group is independent and run by a volunteer group of ServiceNow customers and partners, and is an excellent and inexpensive way to receive technical content, company news, new ServiceNow facilities and to meet with your peers and other ServiceNow experts.

Latest Events

We are busy planning the next UK SNUG for 2018.  This page will be updated as soon as location and registration details are confirmed.

Join the Community

LinkedIn: ServiceNow – Local User Group – UK
ServiceNow Community Page: UK ServiceNow User Group
Facebook: Service-now UK User Group

Past Events

To access presentations from past events, please send a request email to

  • 26th October, 2017, at Ghillie Dhu, Edinburgh. Hosted by ServiceNow
  • 5th April 2017, Warwick Racecourse. Hosted by TeamUltra.
  • 15th November 2016, British Medical Association, London. Hosted by Devoteam.
  • 29th September 2016, Ghillie Dhu, Edinburgh. Hosted by ServiceNow.
  • 26th April 2016, Cosford. Hosted by Innovise ESM.
  • 5th January 2016, London. Hosted by Fujitsu.
  • 10th September 2015, Edinburgh. Hosted by Standard Life.
  • 18th March 2015, Silverstone, Buckinghamshire.  Hosted by Innovise ESM.
  • 12th November 2014, Smithfield, London.  Hosted by Fruition Partners.
  • 2nd April 2014, University of Warwick, Coventry. Hosted by TeamUltra.
  • 27th November 2013, The Magic Circle, London. Hosted by Focus Group.
  • 4th June 2013, Fujitsu Head Office, London.  Hosted by Fujitsu.
  • 23rd January 2013, Tower of London, London.  Hosted by Innovise ESM.
  • 12th September 2012, Science Museum, Birmingham.  Hosted by Partners in IT.
  • 24th May 2012, Glaziers Hall, London.  Hosted by TeamUltra.