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The Barcode Warehouse

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The Barcode Warehouse (TBW) is one of the UK’s leading mobile device managed service and barcode solution providers.  It has implemented an innovative application of ServiceNow for service and asset lifecycle management.  This has allowed TBW to increase operational efficiency, improve service delivery to customers, and together with mobile device management tools enhance visibility over mobile assets.

Benefits achieved:

  • Consolidate different systems, replace service desk and develop unique automated asset management system
  • Improve operational effectiveness and competitiveness
  • Improve efficiency, lower costs, provide higher service levels
  • Greater visibility over operations

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The Barcode Warehouse Case Study

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We have achieved key goals of improving operational efficiency and lowering costs, providing an even higher level of customer service, and building a competitive advantage in the provision of data analytics.

Martyn Broadhead, Sales & Marketing Director, The Barcode Warehouse