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CYBG ServiceNow Go Live

Congratulations to Clydesdale & Yorkshire Bank Group on a successful ServiceNow go live for core ITSM processes (Change, Incident, Request, Problem and Service Portal).  The team can enjoy a well earned slice of cake as the work continues tomorrow on further phases of the project.

CYBG PLC is a full-service bank focused on UK consumers and small and medium-sized enterprises (SMEs) and operates under the Clydesdale Bank, Yorkshire Bank and B brands.  We serve nearly three million customers through an omni-channel model of online, mobile and telephone banking, together with a network of 169 branches and business banking centres, mostly in the UK’s economic heartlands of Scotland, the North of England and the Midlands.