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TeamUltra renews ServiceNow Retained Services Partner status

TeamUltra – a Computacenter Company – today announced it has been selected by ServiceNow as a retained partner for the IT Service Management (ITSM), IT Operations Management (ITOM) and Customer Service Management (CSM) practices in EMEA. TeamUltra will work on some of the largest and most challenging ServiceNow implementations alongside other partners in the retained program.

The ServiceNow Retained Services Partner Program, now into its third year, has been expanded to cover the EMEA region.  Following a detailed evaluation of the partners in the ServiceNow community, TeamUltra was named a founding member of the program in 2015 and has continued to provide expert ServiceNow resources to high profile, international and global projects.  The program is comprised of strategic ServiceNow channel partners that maintain the highest levels of accreditation and customer satisfaction.

Mike Beale, Managing Director of TeamUltra said, “TeamUltra has had a productive two years as part of the ServiceNow Retained Services Partner Program.  I am delighted our contribution has been recognised with this renewal.   We have an enviable track record in providing the highest standards of service and customer satisfaction in our ServiceNow implementations.  We were the first partner to deliver newer applications such as IT Operations Management and Customer Service Management for our customers in sectors such as Retail, Finance, Pharmaceuticals, Manufacturing and the Public Sector.”

TeamUltra is now in its second decade as a ServiceNow partner and recently became a Computacenter company.  As the UK’s oldest ServiceNow partner and the second oldest in Europe, the company has an enviable history of delivering ServiceNow solutions to customers.  This is reflected in TeamUltra’s Customer Satisfaction score which continually amongst the highest for ServiceNow partners globally.

Sam Beale, Director of Professional Services at TeamUltra added, “This agreement marks a continuation of the close working relationship we have with ServiceNow.  Our accredited ServiceNow consultants are experienced in working with customers looking to implement new service management solutions and innovative applications.  We will leverage our expertise to help more companies to modernise ITSM, eliminate service outages, resolve security threats fast and resolve customer issues at lightspeed.”